Pollen – Survey Terms

  1. Open to UK residents aged 18 and over, excluding anyone professionally connected with the administration of this promotion (that being the competition for a chance to win festival tickets with Pollen, the ( “Promotion”). 
  2. The Promotion shall commence on Friday 12 July and will close at 23:59 on Sunday 21 July (the “Promotional Period”). Entries received outside of the Promotional Period will not be valid.
  3. To enter the competition, all entrants must complete all mandatory fields on the survey and submit their completed Survey. Only complete Survey will be valid and entered into the competition.
  4. Only one entry per person during the Promotional Period can be made and only the first entry will be valid. Additional entries will not be valid.
  5. All entrants must be aged 18 or over and proof of age will be required. The Promoter reserves the right to verify the eligibility of entrants and/or to verify the validity of entries.
  6. The Winner will be selected on the following basis:
    1. Winners will be selected at random in line with competition guidelines.
    2. All successful winners will be notified via SMS message on Sunday 26 July 2019 . 
    3. A total of four winners will be selected, each receiving a pair of tickets to a festival supported by Pollen.
  7. If any act, omission, event or circumstance occurs which is beyond the reasonable control of the Urban Nerds Agency Limited [Pollen] and which prevents it from complying with these terms and conditions, it will not be liable for any consequence, either direct or indirect, of any such failure.
  8. Responsibility is not accepted by Urban Nerds Agency Limited [Pollen] for any entries lost, damaged or delayed as a result of any network, computer hardware or software failure of any kind.
  9. Owing to exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, the Urban Nerds Agency Limited [Pollen] reserves the right to cancel or amend the Promotion or these Terms at any stage, but will always endeavour to minimise the effect to participants in order to avoid disappointment.
  10. By entering the Promotion, all entrants will be deemed to have accepted and be bound by these Terms and all entry instructions form part of the terms and conditions.
  11. Insofar as is permitted by law, Urban Nerds Agency Limited [Pollen], its agents or affiliates will not in any circumstances be responsible or liable to compensate a winner or accept any liability for any loss or damage occurring as a result of taking up the prize, except where it is caused by negligence of the Urban Nerds Agency Limited [Pollen], its agents or distributors or that of their employees. Your statutory rights are not affected.
  12. Winners consent to participating in publicity arising from this Promotion. The publicity may be in the form of, but not limited to: appearing in the resulting report in which the winner’s data will be used.
  13. The Promoter will process information collected about all entrants during the Promotion, including full name, age, location and email address. In order to do this, the Promoter must have a lawful basis for doing so. The Promoter relies on the following lawful bases for processing:
    • processing is necessary to meet the Promoter’s legitimate interests of administering and fulfilling the Promotion;
    • where the Promoter needs to fulfil any contractual obligations; and/or
    • where the Promoter needs to fulfil any legal obligations.
  14. Entrants can find more detail about how their personal information is collected and used, from the Urban Nerds Agency Limited’s Privacy Notice and Privacy Policy which can be found https://www.urbannerdscollective.com/gdpr-privacy-policy/.
  15. These terms and conditions and any issues or disputes, which may arise out of or in connection with these terms and conditions (whether such disputes or issues are contractual or non-contractual in nature, such as claims in tort, for breach of statute or regulation or otherwise) shall be governed by and construed in accordance with laws of England and Wales. Entrants hereby irrevocably submit to the exclusive jurisdiction of the courts of England and Wales.


If, for any reason, any entrant wishes to object to the processing of their personal information(as outlined above) – they would need to send an email to the email address nerd@urbannerdscollective.com stating their full name, with the words OPT OUT. If, for any reason, any entrant has any queries or complaints about any aspect of the Promotion, please contact via nerd@urbannerdscollective.com and someone will happily resolve any arising issues.